DELIVERY COSTS

To find the delivery cost to please add items to your basket and then enter the destination country and post code on the shopping basket page.. The cost varies depending on the size and combination of items, the destination and the time of year.

DELIVERY METHODS

We have delivery options on the checkout ,normal standard delivery is Royal mail tracked 48 hours

INTERNATIONAL DELIVERY

Orders going overseas are usually dispatched within the same time frame as UK delivery but for more far-flung destinations may take an extra day or two. We use various carriers depending on the parcel size, destination and time of year.

GENERAL RETURNS POLICY

Business to Business / Trade / Commercial Customers:

We do not accept returns from trade customers without prior authorisation from Fluffi London. As long as we receive the returned item in saleable condition as "new" with the original packaging we will arrange an exchange (subject to stock availability) within 30 days

In any case and unless the item(s) is/are faulty we would charge a restocking fee of 10% for all and any returned items from business/trade customers.

RETURNS :

Fima Global Limited TA Fluffi London
C/O Exact Abacus Ltd
Matrix Park
Western Avenue
Chorley,
Lancashire
PR7 7NB